Privacy Policy

Privacy Policy

Last updated: June 22, 2025

SCENTURY WHOLESALE LTD operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, as a customer, with a personalized shopping experience. This store is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, or otherwise interact with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will take precedence in matters relating to the handling of your personal data.

By accessing or using our Services, you confirm that you have read and understood this Privacy Policy and how we process your personal information.

Personal Information We Collect

“Personal information” refers to data that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified information. Depending on how you interact with our Services, we may collect the following categories:

  • Contact details: name, billing/shipping address, phone number, email.

  • Financial information: payment card numbers, bank account details, transaction info.

  • Account information: username, password, preferences, security questions.

  • Transaction data: items viewed, added to cart, purchased, returned, or exchanged.

  • Communications: any messages you send to us (e.g. via customer support).

  • Device information: browser, IP address, device ID, network info.

  • Usage data: how and when you interact with the Services.

How We Collect Your Information

We may collect your personal data from:

  • Direct interactions (e.g. when you place an order, create an account, contact us).

  • Automated technologies (e.g. cookies, analytics, and device usage data).

  • Service providers (e.g. payment gateways, analytics partners).

  • Third-party sources (e.g. advertising networks, partners, or integrations).

How We Use Your Information

Depending on how you interact with us, we use your personal information for:

🛍 Providing and improving our Services

Processing payments, fulfilling orders, remembering preferences, managing returns, enabling account features, and offering personalized shopping experiences.

📢 Marketing and advertising

Sending promotional emails, SMS, or showing targeted ads based on your shopping behavior. You may opt out of these communications at any time.

🔐 Security and fraud prevention

Protecting your account, detecting fraudulent activity, and ensuring platform safety.

📞 Customer support

Responding to your inquiries and maintaining our customer relationship with you.

⚖️ Legal compliance

Complying with applicable laws, enforcing our terms and investigating violations.

How We Share Your Information

We may disclose your personal information in the following cases:

  • With Shopify (as our platform and hosting provider).

  • With service providers (e.g. payment processors, shipping companies, analytics).

  • With marketing partners (for advertising and promotional purposes).

  • With your consent (e.g. for shipping or using third-party integrations).

  • With affiliates or in case of a merger, acquisition, or legal proceedings.

  • To law enforcement or regulators where legally required.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal data to enable and improve your experience. Shopify may share and use your data across its network of merchants to enhance your experience and marketing.
For more details, please refer to:
🔗 Shopify’s Consumer Privacy Policy

Depending on your location, you may exercise your privacy rights directly through Shopify’s portal:
🔗 Shopify Privacy Portal

Third-Party Websites

Our Services may include links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before submitting any information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the legal age of majority. If you are a parent and believe your child has submitted personal data, please contact us.

Data Security & Retention

No security system is perfect. While we take reasonable precautions, we cannot guarantee absolute security.
We retain your data only as long as necessary for:

  • Account and order management

  • Legal compliance

  • Dispute resolution

  • Enforcing contracts and policies

Your Rights

Depending on your jurisdiction (e.g. UK, EU), you may have the following rights:

  • Access: request what personal data we hold about you.

  • Rectification: correct inaccurate or outdated information.

  • Erasure: request deletion of your data.

  • Portability: receive a copy of your data in a usable format.

  • Restriction or objection: limit or oppose processing for certain purposes.

  • Withdraw consent: where consent is the legal basis, you may withdraw it at any time.

  • Marketing preferences: opt out of marketing communications via unsubscribe links.

You may exercise your rights via the links in our Services or by contacting us directly at contact@emirates-scent.com.

Complaints

If you have concerns about how we handle your data, please contact us first. If unresolved, you may lodge a complaint with the UK Information Commissioner’s Office (ICO) or the relevant authority in your region.

International Data Transfers

Your data may be transferred and stored outside the UK or EEA. We ensure appropriate safeguards (e.g. Standard Contractual Clauses) are in place where required.

Changes to this Privacy Policy

We may update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. We will post updates here and revise the "Last updated" date accordingly.

Contact Us

For any questions or to exercise your rights, you may contact us at:

SCENTURY WHOLESALE LTD
Suite 6255 Unit 3a, 34-35 Hatton Garden,
Holborn, London, EC1N 8DX, United Kingdom
📧 contact@emirates-scent.com

We act as the data controller for the personal information we collect.